Alerts
Notify the right people when something changes in your call data.
Sentiment dropped on billing calls
ActiveAvg sentiment on billing < 5.0 over rolling 7 days
Delivery
emailin-app
Last fired: 3 hours ago
Spike in 'long wait time' tag
Active'Long wait time' tag frequency > 8 per week
Delivery
in-appwebhook
Last fired: Yesterday
Coaching marker miss > 40%
PausedAny marker hit-rate falls below 60%
Delivery
email
Last fired: Never