Alerts

Notify the right people when something changes in your call data.
Sentiment dropped on billing calls
Active
Avg sentiment on billing < 5.0 over rolling 7 days
Delivery
emailin-app
Last fired: 3 hours ago
Spike in 'long wait time' tag
Active
'Long wait time' tag frequency > 8 per week
Delivery
in-appwebhook
Last fired: Yesterday
Coaching marker miss > 40%
Paused
Any marker hit-rate falls below 60%
Delivery
email
Last fired: Never
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Ask anything about your calls. Answers reference specific calls — click any citation to jump to the transcript.
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28 Apr – 28 May · 130 calls
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